Security & confidentiality

Your information, handled with care

We take practical, sensible steps to protect the information you trust us with. Here's how we work.

Controlled, permissioned access

We use client-controlled, permissioned access to your accounting platforms wherever available — no shared passwords.

Secure cloud platforms

We work within established cloud accounting and document platforms such as QuickBooks Online, Xero and Dext.

Secure document sharing

Documents are exchanged through secure, controlled channels rather than casual email attachments.

Confidential handling

Client records are handled confidentially and only by those who need access to do the work.

Access removal

When an engagement ends or access is no longer needed, it is removed.

No sensitive data via forms

We never ask for bank credentials, passwords, card details or client financial data through our public contact form.

We describe our approach in plain terms and avoid absolute claims — no security is ever "100% guaranteed", and we won't pretend otherwise.