Xero bank balance doesn't match your statement? What to check
A practical diagnostic for Canadian Xero users: compare the same date, separate statement imports from accounting entries, and document differences before changing anything.
Service
Bank & Credit Card Reconciliations
Every account reconciled and tied out to the statement — so your balances are trustworthy and your reporting holds up to scrutiny.
Reconciliation is where accuracy is proven. Books can look tidy on the surface and still be wrong — an unreconciled account is a number nobody has actually checked against the real world.
We tie out every bank, credit card and loan account to its statement, investigate anything that doesn’t match, and clear out the stale or duplicated entries that quietly distort your numbers. When we’re done, your balances aren’t just plausible — they’re verified.
For business owners, that means reporting you can act on. For CPA firms, it means the reconciliation work is handled cleanly and on time, freeing your team for higher-value work.
Who needs it
Businesses whose accounts have drifted out of sync, or whose books have never been properly reconciled — and firms that need reconciliations completed reliably and on schedule.
What Avora handles
- Reconciling all bank, credit card and loan accounts
- Investigating and resolving discrepancies at the source
- Clearing stale and duplicate transactions
- Documenting a clean, tied-out balance each period
What you receive
- Reconciled accounts you can rely on for reporting and tax
- A clear record of what was found and resolved
- Confidence that your balances match reality
Common problems we help with
- Bank balance in your software doesn't match the actual bank
- Accounts that have drifted out of sync over months
- Reliance on the bank feed without ever formally reconciling
- Stale or duplicated transactions quietly distorting balances
How it works
01
Start from the statement
We reconcile against the source — the bank, credit-card or loan statement.
02
Match and investigate
Every item matched; anything that doesn't tie out is investigated at the source.
03
Clear and correct
Stale, missing and duplicate transactions resolved.
04
Confirm and document
Balances agreed to the statement and the reconciliation documented.
Common questions
Isn't the bank feed already reconciling for me?
No — the feed is a convenience, not a reconciliation. It can miss items or import duplicates. Reconciliation is the deliberate check that the record is complete and correct. See bank reconciliation explained.
How often should accounts be reconciled?
Monthly, for every bank account, credit card and loan — as soon as the statement is available. See credit card reconciliation for small businesses for the credit-card side.
My accounts are badly out of sync. Can you fix them?
Yes. That's part of cleanup and catch-up — we get everything tied out, then keep it reconciled monthly.
Not sure if this is what your books need? Take the Health Check →
Related insights
Reading that goes with this
Credit card reconciliation for Canadian small businesses
Reconcile a business credit card with a worked example, checks for duplicate payments and missing receipts, and a practical look at QuickBooks and Xero.
Bank reconciliation: what it is and why it matters
Reconciliation is where accuracy is proven. A plain-language explanation of what bank reconciliation is, why it matters, and how it's done — no jargon.
Talk to Avora about bank & credit card reconciliations
Tell us where your books stand and we'll suggest a sensible next step — no pressure, no obligation.